Code of Conduct
Compliance with social standards is a global challenge, both at the LLOYD headquarters in Sulingen and its international production locations.
When awarding international production contracts, LLOYD takes into account not only quality standards, but also social standards. This is an
important issue, in particular for production in developing and emerging nations. A Code of Conduct is a written obligation by the suppliers to
comply with specific social standards. Compliance with these regulations is reviewed by independent auditors and employees on-site on behalf of
LLOYD.
In this context, LLOYD is actively involved in a project by the Foreign Trade Association of the German Retail Trade and, on a European level,
the Foreign Trade Association's Business Social Compliance Initiative (BSCI). The BSCI programme is recognised by the EU Commission and has set
itself the objective of introducing and monitoring approved social standards in supplier companies. The autonomy of the initiative is
guaranteed by the participation of both state and non-state partners.
The LLOYD Code of Conduct prohibits child and forced labour, forbids discrimination of any kind - whether due to race, gender or political
position - and regulates issues such as the maximum permissible working hours per week (48 hours) and the employees' remuneration:
"The employer must ensure that employees are paid at least the legally specified minimum wage and that the wage paid is sufficient to cover
the employees' basic needs."
Code of Conduct (PDF, 36,8 kB)
Quality Management
The issues of quality and ongoing process development play a central role at LLOYD. A few years ago, LLOYD thus underwent the complex
certification process for the European ISO 9001 standard. In simple terms, this highly complex procedure means that all processes and
procedural methods are documented in a way that is intelligible to third parties. In economic terms, ISO 9001 defines quality management.
In practice, adherence to the defined processes can ensure that if a problem arises with a particular product, it is possible to immediately
identify which batch of a preliminary product has been processed in this case in order to introduce the appropriate steps.
Virtually all procedural methods are put to the test during the course of certification. The practice of piece work, which is still widespread
in the shoe industry, was thus already replaced by teamwork prior to certification.
